Emotional Intelligence has been identified as the single most important competency for effective leadership. According to Dan Goleman's ground-breaking book, “Nothing else, including gender, education, geographic area, age, or hours worked came as close to predicting success as did emotional competencies." Competencies "that have been identified in internal research at hundreds of corporations and organizations as distinguishing outstanding performers." Self- control is a vital ingredient for a meaningful, satisfying life. Productive relationships can either flourish or wither because of our ability, or inability, to exert control over our behavior. By first understanding how emotions influence our behavior, we can prevent negative emotions from driving us to behaviors we later regret.
In this workshop, you will:
Dale McCoy is a training and organizational development practitioner specializing in human
performance improvement and leadership development. He brings extensive experience in
human resources, training, and organizational development, including leadership roles with MCI
Telecommunications and Professional Services Manager of Training Development for Intero,
Inc. Dale is a certified Zenger-Miller Master Trainer and a certified facilitator of Stephen Covey’s
The 7 Habits of Highly Effective People. He holds a Master of Science degree in Education &
Online Teaching and Learning from California State University East Bay.
He has taught for the University of Nevada, Reno and Drury University, served as a lecturer for the University of Missouri’s graduate Technology Management program, and delivered hundreds of presentations, training sessions, and keynote addresses. Dale has also been an active member of the American Society for Training and Development and the Society of Human Resources Management.